「完美毛孩」條款及細則

購買「完美毛孩」(下稱「套裝」、「寵愛套裝」、『「完美毛孩」寵愛套裝』),即表示你同意包括但不限於以下銷售條款及細則,使用權限將由購買日起 1 年 或 365 日(包括首尾兩日)計算。在同意遵守條款及細則下,你有權享有「完美毛孩」的所有福利,使用細則及條款如下:

  • 「完美毛孩」寵愛套裝有效日期會於 YAS App 優惠券展示。除全年折扣外,優惠券及服務只能使用一次及不能退款。
  • 套裝所涵蓋的產品及服務不能與其他禮券、優惠及折扣使用;每次交易只能使用一項福利。其他使用條款以品牌的條款及細則為準,詳細條款可於下列細閱。
  • 不得取消、轉讓、交換或兌換成現金。
  • 所有產品及服務只可用於已購買「完美毛孩」寵愛套裝的一位寵物,不得轉讓。
  • 只限於網站購買以及,使用 YAS App 儲存所有優惠券及需要同意 YAS App 的使用條款及細則。
  • 產品價值以 2020 年 11 月的銷售價值計算。
  • 如有爭議,億有限公司,Whiskers N Paws 及 Pet Space Group 擁有最終決定權。

YAS

  1. YAS 狗狗保險由富衛保險有限公司承保及為富衛寵物保險計劃二。
  2. 每一份「完美毛孩」寵愛套裝只可為一位寵物投保。
  3. 不受保的狗隻品種:
    1. 阿根廷杜告犬
    2. 巴西非拉犬
    3. 日本佐太犬
    4. 比特鬥牛犬
    若你的寵物屬於上述品種,或者最後被承保商拒保,YAS 將會提供等值寵物保險(即HK$2,810)的服務或產品。
  4. 主要不保事項:
    1. 已存在之狀況;
    2. 就等候期內所招致的費用作出的索償;
    3. 就受保寵物作治療或一般保健用途所需的營養膳食、特別膳食、日常膳食、維他命、礦物質補充劑、居所及沐浴用品之費用;
    4. 與治療遺傳性,先天畸形,先天性疾病行為,智力,情緒問題之治療或訓練治療隱睪症相關之費用;
    5. 牙科(因意外而需接受的牙科治療除外),懷孕、分娩或配種或繁殖及其任何併發症,器官移植,非必要就醫及整容手術有關之費用;
    6. 例行身體檢查,X光,化驗及預防性治療、預防疫苗、絕育、結紮、例行狼爪移除、滅蚤及防蚤、杜蟲、美容及修甲或上述治療引起的任何併發症;
    7. 獸醫收取之行政費用;
    8. 罰款、附加費或過期罰款;
    9. 由於或涉及受保寵物出現於不准其進入的任何地方引致之任何索償
  5. 以上產品資料只供參考,並非保單內的全部,相關條款、細則及不保項目請參閱保單條款產品小冊子
  6. 推廣活動優惠期有限,售完即止。
  7. 億有限公司(「本公司」)和承保商對於任何拒絕承保、退款等保留最終決定權。
  8. 億有限公司將保留一切決定權。

Whiskers N Paws

  1. 禮品卡及全年折扣不設最低消費。
  2. 禮品卡無法兌換成現金。
  3. 使用禮品卡時提供的電郵必與「完美毛孩」註冊電郵必須相符。
  4. 顧客需註冊 Whiskers N Paws 帳戶方可使用禮品卡及全年優惠,而註冊 Whiskers N Paws 及購買「完美毛孩」的電郵必須為同一電郵,只有已註冊的電郵方可使用優惠。
  5. 禮品卡以及折扣優惠可用於網店、店舖、Café 以及寵物美容服務,自助沖洗服務除外,詳情如下:
    1. $1,200 禮品卡可無限次用於 Whiskers N Paws 店舖、網上商店及 Whiskers N Paws Café 至餘額用盡,禮品卡餘額只能於 Whiskers N Paws 店舖查詢。
    2. 全年 95 折只能於每次交易使用一次, 可於有效期內無限次於店舖及網店使用。
    3. 全年 95 折優惠及 HK$1,200 禮品卡不能同時使用,每次交易僅可用一個優惠碼。
  6. 所有產品及服務數量有限、先到先得。
  7. 禮品卡一經使用,將不獲退還。
  8. 如有爭議,Whiskers N Paws 保留最終決定權。

Pet Space

  1. 所有產品、優惠及服務不容商榷,不可轉讓,不可與其他優惠同時使用。
  2. 不能兌換現金或其他產品。
  3. 由醫生建議的任何藥物、測試、疫苗或其他服務或療程,將一概不被包括在此優惠內。
  4. 只適用於狗。
  5. 不適用於緊急服務或治療。
  6. 3個月杜蟲藥包括最多3個月使用量的指定牌子杜蟲補充品。
  7. 全年 9 折優惠只適用於醫療服務(疫苗注射除外)。
  8. 只適用於 Pet Space 於香港旗下指定獸醫醫院。
  9. 請先預約,獸醫醫院保留拒絕沒有預約的客人的權力,診療日期及時間、貨源視情況而定。
  10. 診所經理有權決定負責的獸醫。
  11. 如有任何矛盾,將以英文版本作準。
  12. 如有任何爭議,Pet Space Group 保留最終決定權。

Terms & Conditions, Privacy Policy and PICs

  1. These Terms and Conditions (these “Terms”) apply to the use of this application (“App”), website (“Web”), and the associated services (“Services”) provided by YAS DIGITAL LIMITED, WHISKERS N PAWS LIMITED and PET SPACE GROUP LIMITED (“Parties”, “we”, “us”, or “our”) together with:
    • the privacy policy provided with this App and this Web (the “Privacy Policy”); and
    • any other terms and conditions that we may notify you of.
    If you do not agree to these Terms or the Privacy Policy, please do not access or otherwise use this App, this Web or the Services.
    References to “you” in these Terms of Service means you, your duly authorized representatives and any entity you may represent in connection with your use of the App, the Web or the Services.

2.0 Using the App and the Web

2.1 For the purposes of these Terms,

(i)“IP Rights” means any copyright, trademarks, service marks, trade names, corporate names, domain names, design rights, registered designs, database rights, semiconductor topography rights, know-how, patents, goodwill, or any similar right exercisable anywhere in the world, and all applications or rights to apply for the same (where such applications can be made), whether presently existing or created in the future, and whether registered or not, and all benefits, privileges, or rights to sue, recover damages and obtain relief for any past, current or future infringement, misappropriation or violation of any of the foregoing rights;

(ii)“App and Web Content” means any data, material or information, in any format whatsoever, including (without limitation) any data files, text, computer software, images, graphics, photos, video clips, sound, audio files, directories, files, databases or listings, that are made available on or through the App and the Web; and

(iii)“Third Party Content” means any App and Web Content provided, uploaded, transmitted, submitted or posted by or sourced from any third party.

2.2 All rights, title, interests and IP Rights subsisting in this App, this Web and the App and Web Content (excluding User Content and Third Party Content) are wholly owned by YAS. All Third Party Content shall belong to the relevant third party licensor. You acknowledge and agree that we shall not be obligated (but reserve the right at our sole discretion) to actively monitor or exercise any control whatsoever over any Third Party Content. We do not endorse any Third Party Content, and make no warranties, representations or undertakings in relation to the same.

2.3 Subject to these Terms and our policies (including policies made available to you within the Services), we grant you a limited, non-transferable, non-exclusive, and revocable permission to access and use the App, the Web, App and Web Content and our Services, provided that:

(i) you will not copy, distribute, modify or create derivative works based on any part of the App, the Web, App and Web Content or the Services without our prior written authorization;

(ii) you will not use the App, the Web, App and Web Content or Services to send unsolicited or unauthorized advertisements, spam, chain letters, or any other communications or materials;

(iii) you will not transmit malicious code or any content which contains software viruses, or other harmful computer code, files or programs;

(iv) you will not interfere with or disrupt servers or networks connected to the Services or the access, operation or security of the App, the Web or the Services;

(v) you will not use the App, the Web or Services in order to impersonate another person or otherwise misrepresent an affiliation with a person or entity in a manner that does or is intended to mislead, confuse, or deceive others;

(vi) you will not use the App or the Web to send, communicate, upload, or engage in any harassing, disruptive, offensive, abusive, threatening, indecent, defamatory, obscene or menacing behaviour; and

(vii) you comply with these Terms. Certain software code incorporated into or distributed with the App, the Web or otherwise with the Services may be licensed by third parties under various “open-source” or “public-source” software licenses (collectively, the “OSS”). Notwithstanding anything to the contrary in these Terms, the OSS is not licensed under these Terms and instead is separately licensed pursuant to the terms and conditions of their respective open-source software licenses. You agree to comply with the terms and conditions of such open-source software license agreements.

2.4 The App and the Web can be used on a mobile device running an operating system supported and specified by us from time to time, from which you can access the internet.

2.5 Updates to the App may be issued periodically through the supplying app store. For some devices, updates will be downloaded automatically. Depending on the update, you may not be able to use the App until the latest version has been downloaded.

2.6 You must be at least 18 years or over in order to use the App, the Web and the Services. By using the App, the Web and the Services, you represent and warrant that you are 18 years old or above. The App and the Web is not intended for download or use in any jurisdiction where such download or use would be contrary to any law or regulation of such jurisdiction or where we are not licensed or authorized to provide the App, the Web or Services. If we discover or suspect that a registered user is not eligible to use the App, the Web or the Services, we will cancel that user’s account and/or block that user from accessing the App, the Web and the Services.

2.7 iPhone, iPad, iPod Touch, Touch ID and Apple are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc. Google PlayTM is a trademark of Google Inc. AndroidTM is a trademark of Google Inc.

2.8 All quotes generated by the App and the Web are based upon the information that you provide. Quotations do not amount to a contract or agreement for the insurance product. To obtain the insurance product, you will need to make an application to the Insurer through the App or the Web and all applications shall be subject to the approval of the Insurer. Whether your application is accepted or not is a decision for the Insurer and we cannot advise or act for you. Your insurance product will be subject to the Insurer’s terms and conditions (i.e. Policy Wording). You may access the Policy Wording upon your insurance application.

2.9 All information you submit for an insurance claim is subject to review and verification. The Insurer may request additional information from you before the Insurer decides to pay your claim. Whether a claim is paid or not and the amount to be paid is a decision for the Insurer and we cannot advise or act for you. A claim representative from the Insurer may be communicating with you regarding your claim.

2.10 The App, the Web or the Services may allow you to submit or request that you submit content such as text, photos, audiovisual content, and other media content (“User Content”). By uploading User Content, you are granting us a worldwide, non-exclusive, irrevocable, royalty-free license to use, publish, translate, transmit, display, disseminate, distribute, create derivative works, modify (for technical purposes) and reproduce such User Content (in whole or in part), for any purpose relating to the App, the Web, the Service and/or any associated support, and/or to analyse and/or improve the App, the Web, App and Web Content or the Services. You agree that these rights and licenses are sub-licensable and transferable, and include a right for us to make such User Content available to, and pass these rights along to, others with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services, and to otherwise permit access to or disclose your User Content to third parties if we determine such access is necessary to comply with our legal obligations.

2.11 You represent, warrant and undertake that:

(i) you have the right to grant the rights and licenses under Clause 3.9 in relation to the User Content;

(ii) the User Content (and our use or our sub-licensees’ or assignees’ use of the User Content pursuant to Clause 3.9) shall not infringe the rights of any third party;

(iii) the User Content shall be accurate, up-to-date and not misleading; and

(iv) the User Content shall not be illegal, defamatory, libelous, harassing, offensive, abusive, threatening, indecent or obscene. You understand and agree that you are solely responsible and liable for the User Content, and we have no responsibility or liability to any third party in relation to the User Content.

3.0 Your Responsibilities

3.1 You must comply with all applicable laws and regulations that govern your download, access and use of the App, the Web and App and Web Content.

3.2 You must not alter, modify, adapt, reverse-engineer, copy or reproduce all or any part of the App or the Web.

3.3 You must not remove or tamper with any copyright notice attached to or contained within the App or the Web. All ownership in the App and the Web remains with us.

3.4 In order to use the App, the Web or access the Services or App and Web Content, you will need to create an account. You hereby represent and warrant that the information you provide to us upon registration, and at all other times (including, without limitation, any information you provide to us during the insurance application or claims process), will be true, accurate, current and complete (“Account Information”). You also hereby undertake, represent and warrant that you will ensure that this information is kept accurate and up-to-date at all times.

3.5 The App and the Web is for your personal use only, and you must not use the App or the Web for business or commercial or other unauthorised purposes.

4.0 Our Responsibilities and Disclaimers

4.1 While we make reasonable efforts to provide the App, the Web and Services, we will not be liable for any failure to provide the App, the Web, Services and/or any App and Web Content, in part or in full.

4.2 The App and Web Content is provided for your general reference only, and is not intended to amount to any advice on which you should rely. The App, the Web, the Services and App and Web Content are provided “as is” and “as available”, with no representation, warranty, guarantee or agreement of any kind. We cannot guarantee that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your mobile device. We are not responsible for any loss you may incur as a result of this.

4.3 You Expressly Understand and Agree That:

(a) Your use of the app, the web, the app and web content and the services are all at your sole risk;

(b) To the maximum extent permitted by law, we expressly disclaim all warranties and conditions of any kind, whether express or implied;

(c) Any material downloaded or otherwise obtained through the use of the app, the web or the services (including, without limitation, the app and web content) is done at your own discretion and risk and you are solely responsible for any damage to your computer or other device or loss of data resulting from the download or use of any such material;

(d) You expressly understand and agree that YAS, its subsidiaries, affiliates and licensors, and our and their respective officers, employees, agents and successors shall not be liable to you for any indirect, incidental, special, consequential or exemplary damages.

4.4 Without prejudice to the generality of clause 5.3, we make no representations, warranties, guarantees or undertakings as to the accuracy, quality, completeness, currentness, adequacy, availability, reliability or validity of the app, the web, any app content or the services, or that the app, the web, the services or app and web content will meet your requirements, be uninterrupted and free of any defects, errors, omissions or viruses, or that any defects will be rectified.

4.5 To the extent permitted by law you agree that our total liability to you for all damages and losses shall not in any circumstances exceed the greater of (a) HK$100, or (b) the aggregate of the amount (if any) paid by you in the 6 months immediately preceding bringing of a claim against us or our affiliates. Nothing in these terms is intended to exclude or limit any condition, warranty, right or liability which may not be lawfully excluded or limited.

5.0 Security

5.1 You are responsible for safeguarding the password and login details for your user account in relation to the App and the Web, and are responsible for all activities that occur under your account. You must take all reasonable precautions to keep safe and prevent fraudulent use of your mobile device and security information. These precautions include:

  • Not disclosing your security details to anyone;
  • Changing your security details immediately and telling us as soon as possible if you know, or even suspect, that someone else knows your security details, or if we ask you to;
  • Keeping your security details and mobile device safe;
  • Once you have logged on to the App or the Web do not leave your mobile device unattended or let anyone else use your mobile device;
  • Follow all security measures provided to you by the manufacturer of your mobile device operating system that apply to your use of the App, the Web or your mobile device (although you should never disclose your security details to them or information about your accounts with us); and
  • Undertake reasonable and adequate precautions to scan for computer viruses or other destructive properties.

5.2 You must not use the App or the Web on any device or operating system that has been modified outside the mobile device or operating system vendor supported or warranted configurations. This includes devices that have been “jail-broken” or “rooted”. A jail-broken or rooted device means one that has been freed from the limitations imposed on it by your mobile service provider and the phone manufacturer without their approval. The use of App on a jail-broken or rooted device may compromise security and lead to fraudulent transactions. Download and use of the App and the Web in a jail-broken or rooted device is entirely at your own risk and we will not be liable for any losses or any other consequences suffered or incurred by you as a result.

5.3 You should only download App and its updates from official supplying app store and not from any unofficial sources.

5.4 You will be responsible for all instructions given by you or anyone acting with your authority between when you log on to the App or the Web until you log off the App or the Web.

5.5 You are responsible for making sure information shown or stored on your mobile device is kept secure.

5.6 Without prejudice to the rest of this Clause 6, if you know or suspect that someone else knows your security details, or has used or tried to use them, or if your mobile device is lost or stolen you must tell us without delay by calling us on such number as we specify from time to time.

5.7 You must delete the App from your mobile device if you change your mobile device or dispose of it.

6.0 General

6.1 You are free to stop using the App, the Web and the Services at any time. We also reserve the right to suspend or terminate your access to and use of the App, the Web, the Services and/or your user account and to remove your social posts and information, at any time and at our sole discretion, without notice.

6.2 You will grant YAS permission to request any and all information from your insurance company; You will thereafter be able to amend or optimize your insurance policy by requesting for review(s).

6.3 These Terms, together with the Privacy Policy, and any other legal notices published by us on the Services, shall constitute the entire agreement between us concerning the App, the Web, App and Web Content and the Services. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and a party’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

6.4 The App or the Web may include hyperlinks to other websites, content or resources, which are hosted, offered or provided by third parties unrelated to us. You understand and agree that we have no control over and do not monitor such third party websites, content, or resources, and we make no guarantee or warranty, and are not responsible for any such external sites, content or resources (or any products, goods or services promoted, referred to or offered on such external sites or resources). We do not endorse any websites linked to the App, the Web or any advertising, products, goods, services or other materials on or available from such websites or resources.

7.0 Governing Law

7.1 These Terms are governed by and will be construed according to Hong Kong laws.

7.2 You submit to the non-exclusive jurisdiction of the Hong Kong courts but these Terms may be enforced in the Courts of any competent jurisdiction.

In case of discrepancies between the English and Chinese versions, the English version shall prevail.

Privacy Policy

This Privacy Policy sets out how YAS DIGITAL LIMITED, WHISKERS N PAWS LIMITED and PET SPACE GROUP LIMITED (“Parties”, “we”, “us”, or “our”) collect, use and manage your personal data and how it is shared with insurers (“Insurers”) offering insurance on this application (“App”) and website (“Web”).

When we collect your personal data, our commitment to the protection and privacy of your personal data is a priority. Our Privacy Policy provides details about the management of your personal data including:

  • How we collect and hold it;
  • Purposes for which we collect, hold, use and disclose it
  • How you can access your personal data, seek correction of it

Steps we take to protect your information:

  • Your personal data is stored on computer systems which are protected by a combination of firewalls, secure logon processes, encryption and intrusion monitoring technologies.
  • We use a recognised payment service provider to process any insurance payments you make using the App or the Web. This service provider is committed to protecting your personal data on our behalf.
  • We use eKYC service to protect us from fraud, reduce the risk by exploiting data and technology.
  • In certain circumstances we will collect and use your IP address to protect the security of our website.
  • We regularly test our websites and infrastructure for vulnerabilities and take action where needed.
  • We apply security patches to software provided by vendors.
  • For any payments you make using our App or our Web, we use a recognised payment service provider to process such payments. This service provider is committed to protecting your personal information on our behalf.

Direct Marketing

Subject to your consent, we may use your personal data to send you direct marketing materials regarding our App, our Web, our Services, and insurance products or services offered by any Insurer.

The Insurers may use your personal data for the purposes of direct marketing of insurance products or services and to send you promotional materials or updates of their insurance products or services.

Neither we nor the Insurers may use your personal data for direct marketing if you have indicated your objection to such use or transfer by ticking the relevant box during the registration process.

You may also at any time request that we cease to use your personal data for direct marketing by contacting us via the contact details set out below. If requested by you, we will also notify the Insurers to cease using your personal data for direct marketing, but we are not responsible for the Insurers’ failure to do so. You may contact the Insurers directly to request that the Insurer cease using your personal data for direct marketing purposes, via the details and opt-out methods provided by the Insurers.

Where your personal data is stored?

Any personal data we hold about your account (including, but not limited to, your name and phone number) will be stored in our servers which are located in Hong Kong. Any personal data collected for purchase of insurance products that are transferred to Insurers are stored by Insurers. Your credit card information will be stored in your mobile device rather than in-App or in our servers.

Use of Provided Information

Parties obtain the information you provide when you use and register the Application or the Website. Registration with us is not mandatory. However, please keep in mind that you may not be able to use some of the features offered by the Application or the Website unless you are registered with us.

We may use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.

Information and data collected are used for the followings: monitoring use of the Application and the Website to help for further development; compiling aggregate statistics about our users to analyze usage; communicating with the user in respect of matters related to the use of the services offered; providing information related to Parties’s products, services and other privileges, benefits and advantages from time to time.

Automatically Collected Information

In addition, Parties may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, and information about the way you use YAS.

Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Use of Cookies

Information that is not capable of identifying you, such as the number of users visiting this App or this Web, is collected through code embedded in the webpages of this App or this Web. You cannot disable the code on these pages. Other information, such as browser type, is included in a ‘cookie’ that is sent to your mobile device when you are completing certain tasks on this App or this Web. A cookie contains bits of information that enables our servers (i.e. the computers that house this App or this Web) to identify and interact efficiently with your device. Cookies are designed to provide a better, more customised website experience, and to make it easier for you to use this App or this Web.

Revisions to this Privacy Policy
As we evolve, we may need to update this Privacy Policy. No matter what we change, we will always maintain our commitment to protecting your privacy. We will post all revisions, along with their effective dates. We recommend that you check on our privacy policy every so often to make sure you’re familiar with the latest policy. We will ask for your consent to policy changes if required by applicable law; in other cases, please note that your continued use of the Service after any change means that you agree with, and consent to be bound by, the new Privacy Policy.

General
We reserve the right to discontinue or modify any aspect of the Services at any time. This Privacy Policy, together with our Terms of Service and any other legal notices published by us on our App, our Web, in the App and in the Web, shall constitute the entire agreement between us concerning the Services. If any provision of this Privacy Policy is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Privacy Policy, which shall remain in full force and effect, provided, however, that in such event this Privacy Policy shall be interpreted so as to give effect, to the greatest extent consistent with, and permitted by, applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

Access Requests and Corrections
You can request access to and correction of personal data we hold about you using the contact details below. You may also update or correct personal data on your profile at any time directly through the App or the Web. If we no longer hold this data, we will pass your request to the Insurer holding such data. Any questions or requests or any complaints may be made to cs@yas.com.hk.

In case of discrepancies between the English and Chinese versions, the English version shall prevail.

Personal Information Collection Statement

Purpose of Collection and Use by YAS DIGITAL LIMITED

YAS DIGITAL LIMITED (“YAS”, “we”, “us”, or “our”) may collect and use your personal data including your name, identification number or passport details, address, email, phone number and other contact details, date of birth, payment, credit card and bank account details, photo and policy number, information about your dependents and health records, and which we may collect when, for example, you apply for, renew or make a claim under a policy and/or you correspond with us, for the following purposes:

  • Your use of the application (“App”) or the website (“Web”) to purchase insurance products from the insurers offering insurance products on the App or the Web (“Insurers”) and for you to access information about the insurance products purchased;
  • Your use of the App to make claims on any insurance products;
  • Administering, managing and contacting you about your user account on the App, the Web and related records;
  • Maintaining a profile in relation to you (including, without limitation, information regarding any purchases or claims made via the App or the Web), and providing you with a more personalised experience in relation to our App, our Web and Services (as defined in the Privacy Policy located here);
  • Performing market research or statistical analysis to better understand customer behaviour and to improve our Services (as defined in the Privacy Policy);
  • Responding to your queries and feedback regarding the App or the Web; and
  • Complying with any legal or regulatory requirements applicable to YAS.

You must provide us with any personal data we indicate as being mandatory, from time to time. If you do not provide such mandatory personal data, we may not be able to provide the Services to you and/or the Insurers may not be able to provide any insurance products or services or to process any claims. All other personal data that is not indicated as being mandatory can be provided voluntarily.

Transfer to Insurers and Use by Insurers

We will transfer your personal data to the Insurers so that they can:

  • Process your insurance application;
  • Arrange a contract of insurance with you and administering the policy issued;
  • Claims handling, investigation and analysis;
  • Design products and/or services for customers;
  • Promote, improve and further the provision of the Insurers’ products and/or services; and
  • Comply with any legal or regulatory requirements applicable to the Insurers.

Other Transferees

Data held by the Insurers relating to you may, for the purposes set out above, transfer your personal data to:

  • Their group companies;
  • Reinsurers;
  • Intermediaries including insurance brokers and insurance agents;
  • Claims investigators, loss adjustors and other professional advisors;
  • Their other appointed service providers, including for the following services: telecommunication, information technology, administration, data processing, payment processing, emergency assistance, legal and medical;
  • Any insurance industry association or federation and their respective members; and
  • Any other person necessary to comply with applicable legal or regulatory requirements, or orders of competent authorities, in each case both within and outside of the jurisdiction in which you are located.

We may also transfer your personal data for the purposes set out above to any of our own parent companies, subsidiaries and/or affiliates (“Group”), to any service provider appointed by us or any member of our Group, or any legal or regulatory authority or court of competent jurisdiction (in each case whether located inside or outside the jurisdiction in which you are located).

Marketing and Promotion by YAS, Whiskers N Paws and Pet Space

YAS, Whiskers N Paws and Pet Space may use your name, contact details, profile, previous purchase history, activity information and/or claims information collected in relation to your use of the App, the Web or Services, to send you direct marketing materials relating to the App, the Web and our Services.

YAS will not use your personal data for direct marketing if you have indicated objection to such use by ticking the opt-out box below.

You may also, at any time, request YAS to cease the use of your personal data for direct marketing purposes, by sending a request to the contact details set out below.

Marketing and Promotion by Insurers

The Insurers who you have purchased any products or services from via the App or the Web, may use your name, contact details, profile, previous purchase history, claims information, and/or activity information collected in relation to your use of the App, the Web or Services, for the purposes of sending you direct marketing materials relating to the Insurers’ insurance products, services and offers and for sending you the promotional materials or updates of such products, services or offers when they become available.

You may contact the Insurers directly to request that the Insurer cease using your personal data for direct marketing purposes, via the details and opt-out methods provided by the Insurers.

Access Requests and Corrections

You have the right to obtain access to and request correction of any personal information concerning yourself held by YAS. You may also update or correct personal data on your profile at any time directly through the App or the Web.

Requests can be made to cs@yas.com.hk

Acceptance of PICS and Opting-In of Direct Marketing

By clicking “accept”, you indicate:

(i) your agreement to this PICS; and

(ii) your consent to the use of your personal data for direct marketing purposes in accordance with the above, unless you have ticked the relevant opt-out box below indicating that you object to such use.

In case of discrepancies between the English and Chinese versions, the English version shall prevail.